Covering Communities |
William Allen White School of Journalism and Mass Communications |
The Harwood Institute for Public Innovation |
John S. and James L. Knight Foundation |
Home > Key Insights > Act Publicly
Act Publicly

How credible is your journalism?
What does it take for a news organization to maintain credibility with the public?

The Harwood Institute discovered that people expect journalists to think and act publicly. Journalists who do this hold more credibility than those who don’t.

Through research and experience, Rich has identified four key elements to thinking and acting publicly. We call them "The Four As of Public Life."

venn

AUTHORITY. As a journalist, you have knowledge rooted in the community – an understanding of people, their lives, where they live, their aspirations and concerns. You use this knowledge to inform news judgments.

AUTHENTICITY. Your news coverage reflects the reality of people’s lives in the community. You genuinely listen to the community in an ongoing way. The community sees the wholeness of community life reflected in coverage.

ACCOUNTABILITY. You focus on issues that really mean something to people. You uncover and account for preconceived views about people and issues. You consistently deliver on your goals and aspirations for journalism.

AFFECTION. You call on the community to face up to tough issues but do this with care and compassion. The community believes you keep its best interest at heart. You act as part of the community as opposed to apart from it.

Consider The Four A's in your journalism.